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Privacy Policy


Privacy Policy

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Gendiat has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Gendiat Diamond Manufacturer.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information only.


Gendiat's Mailing List

Our site's mailing list registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below.  All names and emails submitted are kept strictly confidential and will never be sold or handed to a third party.

This site contains links to other sites. Gendiat Diamond Manufacturer is not responsible for the privacy practices or the content of such Web sites.


Information you explicitly provide via order form, or contact through Customer Service

To process your order, we require your name, billing address, phone number, email address, shipping address and bank routing information. We collect this information through our "Shopping Cart" or on the phone when you place an order.  Our site also uses an order form for customers to request information about our products. Contact information from the order form is used to send orders or answer questions to our customers. All financial information submitted are performed under SSL, which is the current standard for online encryption.  Financial information that is collected is used to bill the user for products. We use this information solely to process your order, and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order.  Unique identifiers (such as social security numbers) are collected from Web site visitors for use as account numbers in our record system as well as for customs requirement when shipping from Belgium to the United States.  All information provided in our order form are kept strictly confidential(NOTE: We would disclose individual personal information only if Gendiat were to be subpoenaed or ordered by a court of law.)


Information We Automatically Collect--Shopper ID  

Upon visiting our site, we assigned you a unique Shopper ID and attempted to store that onto your computer in the form of a cookie. This is used to keep track of your shopping basket during your visit and between visits. Some people are uncomfortable with a site being able to identify them as a repeat visitor. If you belong in this category, we recommend disabling cookie support in your browser.


Sharing of Information

Aside from third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.



We utilize industry standard SSL encryption when accepting your i-Check information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system.  For security reasons, we currently do not accept credit card transactions.



Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our mailing list to not receive future communications.

  1. You can send email to to be removed manually from our mailing list or
  2. You may remove your name automatically by following this link.



This site gives users the following options for changing and modifying information previously provided.

  1. email
  2. call the following telephone number: 011-323-234-2565
  3. Fax: 1-800-536-3317


Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Adrian Zai


Gendiat is a member of :
Diamond Dealers Club - New York
Diamantclub van Antwerpen
Beurs voor Diamanthandel


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